Vegan Pastry Academy

Terms and Conditions

Last updated: June 8, 2026 Scope: online courses, masterclasses, training programs, digital eBooks, Club subscriptions, single digital recipes, and related services.

These General Conditions govern the remote purchase, via the internet, of digital products and services offered on the Vegan Pastry Academy website (hereinafter the "Site"), including the services referred to as Club, in compliance with Legislative Decree 206/2005 ("Consumer Code"), Legislative Decree 70/2003, and current Italian legislation.

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1. Introduction and effectiveness of the General Conditions

The seller and owner of the Site is:

Alessia Luisa
registered office in Via Spluga 55, 22063 Cantù (CO), Italy
VAT Number: 03964290138
email: info@veganpastryacademy.com
(hereinafter "Company").

Before making a purchase, the Customer is required to carefully read these General Conditions, which are permanently available on the Site.

If the Customer purchases as a professional or for professional purposes, the rules of the Consumer Code provided for the protection of consumers do not apply.

The language of the contract is Italian (translated into English for convenience).

2. Registration and personal account

To purchase or use the contents of the Site, it is necessary to create a personal account, providing complete, truthful, and up-to-date data.

The Customer is responsible for safeguarding their login credentials and for any activity carried out through their account.

Account sharing prohibition

Login credentials are strictly personal and cannot be transferred, shared, or communicated to third parties.

Violation may result in immediate suspension or closure of the account without the right to a refund.

The Customer is required to promptly report any unauthorized access or suspected improper use.

3. Conclusion of the contract and orders

The information present on the product pages constitutes an invitation to offer.

The order sent by the Customer through the Site constitutes a binding contractual proposal.

The contract is considered concluded when the Company sends the order confirmation via email or makes the purchased content available in the personal area.

Sending the order implies an obligation to pay.

4. Prices and payment methods

Prices indicated on the Site are expressed in Euros and inclusive of VAT where applicable, unless otherwise stated.

Payments are handled by secure third-party providers, including Stripe, PayPal, and Klarna, where available.

The Site does not directly store complete payment card data.

If the payment is not authorized or fails, the order will not be executed.

Any installment, deferred, or delayed payment options are governed exclusively by the terms of the provider chosen by the Customer. The Company is not responsible for approvals, rejections, delays, installments, or decisions made by the external provider.

Any refunds or reversals follow the technical timeframes of the provider used.

5. Types of available products

The following can be purchased on the Site:

Academy

Club

6. Online courses, masterclasses, and training programs

Courses, masterclasses, and training programs are digital products accessible via the Customer's personal area.

Unless otherwise stated on the product page, access to courses remains available as long as the Vegan Pastry Academy platform remains operational.

Contents may include, but are not limited to:

Permitted downloads

Any PDF files included in the courses can be downloaded for personal use.

Video lessons are not downloadable and remain accessible exclusively through the reserved area, unless expressly stated otherwise.

The purchase does not transfer any ownership rights over the contents.

7. Digital eBooks

Purchased eBooks are digital products normally downloadable in the format indicated on the product page.

The eBooks:

The eBook is licensed for personal, individual, and non-transferable use.

Diffusion, sharing, resale, or distribution of the file to third parties is prohibited.

8. Single digital recipes

Single recipes purchased separately:

9. Club: how the service works

The Club subscription allows immediate access to the reserved area containing the contents included in the Club for the entire duration of the active plan.

Club contents may include:

Unless otherwise stated, Club contents are not downloadable.

10. Club subscription duration

Club subscriptions have a determined duration based on the plan chosen by the Customer among monthly, annual, or three-year options.

Unless the automatic renewal is deactivated by the Customer, the subscription automatically renews upon the expiration of each period for a duration equivalent to the originally subscribed plan.

The Customer hereby authorizes the automatic charge of the price provided for the chosen plan, using the payment method entered at the time of purchase.

The Customer maintains full access to the Club contents for the entire duration of the already paid period, until the period expires, even if the automatic renewal is deactivated.

The Customer can deactivate the automatic renewal at any time from their personal area.

11. Deactivating automatic renewal

It is not possible to cancel an already active subscription. It is only possible to deactivate the renewal for subsequent periods.

The Customer can deactivate the automatic renewal at any time by accessing their personal area.

The deactivation of the automatic renewal takes effect exclusively from the expiration of the current subscription period.

In case of deactivation, no further charges will be made, and access to the Club will remain active until the natural expiration of the already purchased period.

In case of an unsuccessful payment attempt, the renewal will not be completed, and access to the Club will remain active until the current period expires. Any subsequent successful payment attempts will result in the reactivation of the subscription under the conditions in force at the time of the new activation.

12. Price maintained over time

The price of the subscription subscribed by the Customer is maintained for the entire duration of the contractual relationship, including subsequent automatic renewals, unless the Customer changes their plan.

Any future price changes for new subscriptions do not apply to already active subscriptions, which continue at the originally subscribed price until cancellation or plan modification.

13. Subscription plan change

The Customer can change their plan according to the options available in their personal area.

In the event of a switch to a different plan, the new price and new conditions apply from the moment of the change.

Any previous economic conditions are not maintained in the event of a plan modification.

If the Customer later returns to the original plan, the economic conditions in force at the time of the new purchase will apply.

14. Subscription discounts

Any discounts apply exclusively to the first purchased period.

Depending on the chosen plan, the discount is valid only for the first period: month, year, or duration of the selected plan.

Subsequent automatic renewals are charged at the full price of the plan subscribed at the time of purchase.

15. Intellectual property and prohibitions

All contents present on the Site, including videos, PDFs, eBooks, recipes, images, texts, lessons, audio, documents, and training materials, are protected by copyright laws and remain the exclusive property of the Company.

It is prohibited to:

Any violation may be prosecuted in the competent venues.

16. Right of withdrawal and digital products

Pursuant to Art. 59, paragraph 1, letters a) and o) of Legislative Decree 206/2005, the right of withdrawal does not apply to digital content provided on a non-material medium when execution has begun with the consumer's express consent and acceptance of the loss of the right of withdrawal.

By purchasing courses, masterclasses, eBooks, digital recipes, or subscriptions with immediate access, the Customer:

17. Refunds

Except as strictly required by law, no refunds are provided for:

Digital products are provided with immediate access and are considered usable at the time of purchase, to the extent permitted by current legislation.

No refunds are provided for any digital product purchased on the site, including courses, eBooks, single recipes, and Club subscriptions, even if unused.

18. Anomalous account use and chargebacks

The Company may suspend or close the account in the event of:

The Company reserves the right to provide documentation to payment providers and to take action to recover amounts due within the limits of the law.

19. Community, message board, and user content

The Customer is responsible for the content published on the Site.

The Company is not responsible for content posted by users and may moderate, remove, or block content or users who publish:

20. Private chat and post-purchase support

Any private chat or messaging system present on the Site is intended for support related to the products purchased by the Customer, including:

The chat can be used for:

The chat does not include:

Response times are not guaranteed and may vary.

The Company may limit or suspend access to the chat in case of abuse or improper use.

21. Evolution of the Club and services

The Company reserves the right to update, modify, expand, replace, or reorganize contents, categories, features, and structure of the Club or the Site, without this constituting a breach of contract.

22. Invoicing

Those who need an invoice must send a written request to:
info@veganpastryacademy.com, indicating all necessary tax data.

The request must be made within 7 days from the purchase date.
After this period, it will no longer be possible to issue an invoice.

23. Complaints

Complaints must be sent via email to:
info@veganpastryacademy.com

The Company will respond within a reasonable time.

24. Applicable law and jurisdiction

The contract is considered concluded in Italy and is governed by Italian law.

For disputes with consumers, the competent court is the place of residence or domicile of the Customer, where required by law.

25. Modification of these conditions

The Company reserves the right to modify these General Conditions at any time.

The modifications will be effective from the date of publication on the Site.